Frequently asked questions
What is the return policy?
We offer a 30-day satisfaction guarantee! if you are not completely satisfied with your skin's results ,reach out to our customer support team at support@kestora.com within 30 days of receiving your order for an easy return or refund process.
When will I get my order?
Orders are processed within 1-2 business days. Standard US shipping takes 3 to 5 business days .Once your package ships ,you'll receive a tracking link via email so you can monitor it's arrival step by step.
Are any purchases final sale?
Standard Orders qualify for our 30-day return policy. However, final sale items such as clearance products, gift cards or promotional bundles cannot be returned or exchanged.
Where are your products manufactured?
Kestora skincare products are proudly formulated and manufactured in clean, FDA registered and GMP-certified facilities in the USA using a safe, high-quality ingredients like Turmeric and Kojic Acid.
How much does shipping cost?
We offer free standard shipping on all qualifying orders! For orders below our threshold, standard flat-rate shipping is calculated at checkout based on your delivery location.